@Ryanair hi there. Flight booked for Wednesday to Lisbon, sadly have had a family bereavement and no longer able to travel. Can I please refund or delay this trip?
Hi Rizwan, we're very sorry but a Death Certificate will be needed. JC
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That is ludicrous. This is your policy?! To prove a death to not even seek a refund but just a delay to the flight!! Are you guys serious?
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Are you seriously going to ignore this?
End of conversation
New conversation -
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Your service is shocking. A death certificate can't be issued within a day of the passing and yet no help offered. Will someone help with this or not!
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