@Ryanair hi there. Flight booked for Wednesday to Lisbon, sadly have had a family bereavement and no longer able to travel. Can I please refund or delay this trip?
Hi Rizwan, sorry to hear of this. We'd advise contacting our customer service department and they will best advise you on your options: https://contactform.ryanair.com/ Thanks AR
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I've tried that. It's asking for a proof of death. My grandfather passed yesterday - what possible proof would I have? This is ludicrous. Can you please advise and resolve?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hello can you help with this?!
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Hi Rizwan, we're very sorry but a Death Certificate will be needed. JC
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