Hi Donal, we're sorry for the inconvenience, could you please DM us the booking reference and the issue you are having? JC
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Replying to @Ryanair
Are you still there JC? JC? Hello? Ah shite. I think I scared him off
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Replying to @DonalODea
Hi, don't worry I'm still here, is there a booking reference we can check? JC
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Replying to @Ryanair
ETMWMT. Many thanks for talking to me on this matter. It's much appreciated. I've been waiting 13 working days for someone to get back to me, so you can understand my anxiety
pic.twitter.com/F5AmXlrgxs
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Replying to @DonalODea
Hi, this happened on your outbound flight correct? JC
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Replying to @Ryanair
Hi JC both inbound and outbound 80 quid to get my bags out and 80 quid to get them back in (and I'd already paid for this service online)
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Replying to @DonalODea
Hi Donald, could you send us a copy (pic) of the confirmation email? JC
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Replying to @Ryanair
There you go JC. If you look just to the right of my name, you'll see that there are bags booked for the out bound and inbound flight. I've highlighted it in red on the second photo attached!pic.twitter.com/u63hQHBBna
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Replying to @DonalODea
Hi Donal, I'm referring to the confirmation email sent the day of the purchase of the flights. JC
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Hi Donal, as you can see on the initial booking confirmation email, you did not include the checked baggage, if you did, than the add checked baggage wouldn't appear on the confirmation email... 1/2
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