See this @Ryanair. #Ryanair This is customer service at it's best. Everyone wins when you do it right!
. Day 13 of 28 while I wait for you guys to get back to me. *Sigh*https://twitter.com/lidl_ireland/status/971412050542055425 …
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Hi Donal, we're sorry for the inconvenience, could you please DM us the booking reference and the issue you are having? JC
Hi JC. Attached is the booking reference. As you can see I booked 2 suitcases on a flight to and from Sofia. I had to pay 80euro in Dublin and 80euro in Sofia to transport my luggage. I'm looking for a refund as I had already paid and nobody seems interested in talking to me.pic.twitter.com/9VmXGBwpDw
You can see from the automated letter you sent me that it has nothing to do with the actual issue I have!
Are you still there JC?
JC?
Hello?
Ah shite. I think I scared him off
Hi, don't worry I'm still here, is there a booking reference we can check? JC
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