Hi @Ryanair - I am currently looking to change the return leg of a current booking due to bereavement of an immediate family member, however it looks cheaper to rebook onto a separate flight rather than change due to the change fees. Is there any way to waive these so I can 1/2
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Replying to @chrismcguigs
Hi Chris, sorry to hear of this. We'd advise contacting our customer service department and they will best advise you on your options: https://contactform.ryanair.com/ Thanks AR
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Replying to @Ryanair
Hi AR - thanks very much. I've decided to use your bereavement refund facility to cancel the flight, however we are awaiting proof of death as it happenned this morning. My flight is tomorrow night, i'm keen to cancel it however I can't submit the form without the proof. 1/2
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Replying to @chrismcguigs @Ryanair
Will it be better to submit this form after the scheduled departure with the correct documentation, or should I do it now in advance of the flight to ensure I am cancelled with plenty of time and add documentation when it arrives. Cheers. C
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Replying to @chrismcguigs
Hi Chris, you can do it after the departure at any point, no rush! MM
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Replying to @Ryanair
No problem - thanks very much for your help MM! Cx
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No problem, best wishes! MM
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