Not true. You could have delayed your Liv-Cork flight rather than divert to Shannon. Now plane full of people in Shannon can't get to Cork and anyone wanting to get to Liverpool have to wait till 10pm Sunday (if that isn't cancelled). Inside of your control completely.
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what about those that cant actually make it to the airport due to public transport being unable to operate???
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It’s ridiculous! No one is answering me either I get the snow is out of their control but how they treat their customers IS and the customer service has been shocking!!!! So infuriating
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Not true. Answer my question please: why is FR9275 cancelled, this afternoon? the ones before and after do fly, without delay.
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Not doing everything you can. Refusing to follow your own policy.
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Very poor service, told my flight was ok on Twitter even though it was cancelled according to google! 30 mins later I got the email to say it’s cancelled.
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