When you cancel flights and tell people they can Change or Redirect ... Maybe make sure your site will allow connection and PERHAPS you could Extend the LIVE Webchat hours to deal with the inevitable increase in traffic! I am now unable to contact anyone or make changes!
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was yours the 8am one?
End of conversation
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is FR9902 diverted too?
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Unable to reschedule online and was on hold for over an hour? I have friends coming on Friday, will their flights be cancelled too? Or should we just refund?
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I received an email to change the flight up to 7 days (getting an error, can't change). Is there any option to cancel !!
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I got email that my flight from Cork to Stanstead at 6:40am has been cancelled, but I am unable to change flight or apply for refund. When apply for refund I got reply that flight was not cancelled ... WTF???
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Will we actually be able to get a refund though????
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