Once again diabolical customer service from @Ryanair misquoted price changes... unable to resolve.a simple change .. my clients I ll advise to book with alternative airlines in the future. Maybe should be renamed RudeRyanair! @BBCWatchdog #airline #unprofessional
Hi Caroline, we're very sorry for the inconvenience, maybe we can assist you? JC
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I ve been trying to change my flight on the Chatline since this morning as your website does not allow the change. I was quoted 2 different prices plus they want to charge me 40 pounds when the fee is 30 pounds to change which they said I was entitled to!
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Hi Caroline, here is a link to our fees where you can see you have been charged correctly: http://tinyurl.com/pntvaw3 . On the other hand, have you tried calling our reservations department to change the flight: http://tinyurl.com/j66pajx ? JC
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