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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. MrsB‏ @muminpractice 14 Feb 2018

      MrsB Retweeted MrsB

      @Ryanair please can we have some information on what’s happened at Limoges? Our daughter is very hungry and very tired and we don’t know when we will get to Poitiers, when our flight will leave or what’s going on......help pleasehttps://twitter.com/muminpractice/status/963792993756033025 …

      MrsB added,

      MrsB @muminpractice
      Travel with @Ryanair not as expected today- apparently our flight home now involves a coach journey to take us to a different airport 3 hours away. It’s going to be a long journey and a late night back with no explanation as to why or even any apology for the inconvenience
      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 14 Feb 2018
      Replying to @muminpractice

      Hi, we're very sorry for the inconvenience, could you please advise us the issue. JC

      1 reply 0 retweets 0 likes
    3. MrsB‏ @muminpractice 14 Feb 2018
      Replying to @Ryanair

      We got to Limoges to find our flight had been redirected to Poitiers. No idea why, when our flight will be or what to tell our daughter. Not been given any explanation or apology. Sat on a coach with no information

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 14 Feb 2018
      Replying to @muminpractice

      Hi, is there any staff member there you can contact for assistance? Have you received any email or text message from us? JC

      1 reply 0 retweets 0 likes
    5. MrsB‏ @muminpractice 14 Feb 2018
      Replying to @Ryanair

      Nothing at all. We were just all bundled onto coaches and told we were going to Poitiers

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 14 Feb 2018
      Replying to @muminpractice

      HI, are you on the coach at the moment? JC

      2 replies 0 retweets 0 likes
    7. MrsB‏ @muminpractice 14 Feb 2018
      Replying to @Ryanair

      Sounds like the people coming back to Limoges from Poitiers have no info either...l

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 14 Feb 2018
      Replying to @muminpractice

      Hi, you will receive all the info and further assistance once you arrive to Poitiers. Sorry for the inconvenience jC

      1 reply 0 retweets 0 likes
    9. MrsB‏ @muminpractice 14 Feb 2018
      Replying to @Ryanair

      What time is our new flight back? We need to make arrangements for our daughter ASAP

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 14 Feb 2018
      Replying to @muminpractice

      HI, my advise would be contact our customer service via: http://tinyurl.com/j66pajx  to solve this as soon as possible. JC

      8:42 AM - 14 Feb 2018
      0 replies 0 retweets 0 likes

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