@Ryanair I thought my mother might be able to travel instead, otherwise my sister refuses to travel! I have been in touch with your webchat team and all we got back was 'Pay £110 for a name change'! He cannot travel – and this is bullying and unacceptable! 2/2
Hi Tomas, we're very sorry for the inconvenience, but this is a fixed fee. JC
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Fixed fee? You must be joking - have you read my message - the guy had some major injuries and cannot make the flight andyou’re saying pay £110? This is a disgrace
Thanks. Twitter will use this to make your timeline better. UndoUndo
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