Hi Karen, we're very sorry for the inconvenience, please follow this link to leave a complaint: https://contactform.ryanair.com/ JC
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I've tried that, but clicking on 'complaint' via that link takes me to a drop-down filter menu which leads only to your FAQ page. I'm also disappointed that you are sorry only for the inconvenience caused and not for the rudeness/attitude of your staff.
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Hi Karen, please click on "Complaints" and then "Other" JC
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