@ryanair my reference number is CMJUKL/1749507. I have an email and a text message from you stating the flight was cancelled. Tell me where I can send this proof to. This is totally ridiculous!
Hi Christine, can you confirm a response received from our customer service dept on the 29/1/2018? Thanks AR
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Yes I received the response on 29/1/18 in which you wrongly state that this flight was never cancelled and tell me to send proof but don't provide anywhere for me to send It. I'm expected to go back to the online chat and won't get another response about this for months.
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Hi Christine, I've contacted the agent dealing with the case and asked them to make immediate contact in regards to this issue. Apologies for the inconvenience. Thanks AR
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