@Ryanair Keeping passengers standing flight FR1068 at Edinburgh without boarding for twenty minutes after announcement. Also the girl scanning passes was extremely ignorant and rude to a passenger who didn’t know where to go as poorly sign posted. Great customer service - NAT
Replying to @fionagunnn
Hi, sorry to hear this, you can submit a complaint here if you wish: https://contactform.ryanair.com/ AR
9:27 AM - 24 Jan 2018
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