is @Ryanair live chat ever working? tried now 4 times each for the past 3 days to no avail. cant contact anyone by phone, live chat is offline, how is one supposed to get any help?!
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rang in on saturday to change a flight, rep said everything was confirmed but failed to provide an updated confirmation number
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noticed next day there was no email for the new flight and the transaction never actually went through. rang in now multiple times
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only to be told an email needed to be written. the response from ryanair initially was we will listen to the recorded conversation
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but based on the email received which was a canned response. it’s clear no one actually did what they promised.
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and now if i want to change the flight again the change fees are exorbitant. i just want the original change request honoured
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Hi, sorry to hear of this. We'd advise contacting our customer service department and they will best advise you on your options: https://contactform.ryanair.com/ AR
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