@Ryanair I bought flights weeks ago and have just received an email changing the baggage policy from 15 Jan. On what legal basis can you alter a contract between us after it has been concluded?
Our policy has always been that only 90 cabin bags are guaranteed in the cabin and the rest would be tagged and put in the hold. The change is that non-priority passengers bags will always be taken at the gate. MM
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It’s not a ‘policy’ - it’s ‘terms and conditions’ - i.e. part of the contract. I accept first 90 bags limit when I contracted with you - on what legal basis do you say you can change this now?pic.twitter.com/63eFvLdlv9
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