@askDUBairport Hi, I got off a flight last night and my baggage was delayed. I got it around 00:45 this morning. I went through the custom gates and noticed it was damaged, too late to return. How can I make a claim? I have photos. @Ryanair requires me to get a PIR Report.
HI Graeme, unfortunately a PIR report needs to be made before leaving the arrivals hall. Please try submitting a general claim via this link: https://contactform.ryanair.com/ under the section complaint-other. JH
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Thanks, I'll give that a go tonight.
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Hi
@Ryanair, I've been trying to contact you through the contact page that you suggested earlier but there has been an internal error (Ryanair side) for the past few days. Is there a direct email address I can use? I need to submit the baggage complaint this weekend. Thanks - Show replies
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