@Ryanair is actually awful. Loads of us missed our flight due a que for passport checks before boarding. We asked @HamburgAirport staff if we could go through because our flight was leaving soon and the staff said it was as okay and that we should stay in the que
Hi Esther, Sorry to hear this. Have you spoken with the airport ticket desk ? ED
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Yes, one member of staff refused to repeat what he was saying when I was trying to figure out what had happened/ what to do. He said it was just our fault and said there was nothing he could do
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Any updates on anything you can do about the tickets ???
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