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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. 𝓔𝓼𝓽𝓱𝓮𝓻 𝓜𝓪𝔂  ✨‏ @estherthompson_ 5 Jan 2018

      @Ryanair is actually awful. Loads of us missed our flight due a que for passport checks before boarding. We asked @HamburgAirport staff if we could go through because our flight was leaving soon and the staff said it was as okay and that we should stay in the que

      1 reply 0 retweets 0 likes
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    2. 𝓔𝓼𝓽𝓱𝓮𝓻 𝓜𝓪𝔂  ✨‏ @estherthompson_ 5 Jan 2018

      @Ryanair when we got to the boarding gate it was closed even though loads of people didn't get on the flight because of the que. the staff said there was a call out for Manchester flight yet nobody heard it and we were told to stay where we were in the que

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    3. 𝓔𝓼𝓽𝓱𝓮𝓻 𝓜𝓪𝔂  ✨‏ @estherthompson_ 5 Jan 2018

      @Ryanair the staff were so unhelpful and rude. We're are now all having to pay for new flights due to missing a flight that wasn't our fault. Will definitely never be flying with your company ever again and will be letting my friends and family how rubbish your service is

      1 reply 0 retweets 0 likes
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      Ryanair‏Verified account @Ryanair 5 Jan 2018
      Replying to @estherthompson_

      Hi Esther, Sorry to hear this. Have you spoken with the airport ticket desk ? ED

      6:26 AM - 5 Jan 2018
      2 replies 0 retweets 0 likes
        1. 𝓔𝓼𝓽𝓱𝓮𝓻 𝓜𝓪𝔂  ✨‏ @estherthompson_ 5 Jan 2018
          Replying to @Ryanair

          Yes, one member of staff refused to repeat what he was saying when I was trying to figure out what had happened/ what to do. He said it was just our fault and said there was nothing he could do

          0 replies 0 retweets 0 likes
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        1. 𝓔𝓼𝓽𝓱𝓮𝓻 𝓜𝓪𝔂  ✨‏ @estherthompson_ 6 Jan 2018
          Replying to @Ryanair

          Any updates on anything you can do about the tickets ???

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