Hi, I asked my 2 brothers to get me Ryanair vouchers for my 40th. 1 set have my surname in irish on them. Tried booking flights today, but the voucher wasn't accepted as my surname was different. Please help, chat couldn't do @Ryanair
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Replying to @oralslang
Hi LAsra, we would need to know your full name. JC
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Replying to @Ryanair
Hi JC. full name on passport is Lasra Long, but in Irish it is Lasra Ni Loing, which is the name on €100 of my vouchers.
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Replying to @oralslang
Hi Lasra, do you have the voucher numbers so that we can check them? JC
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Replying to @Ryanair
Yes they're: 214865407851500001 & 214865402752400002
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Replying to @oralslang @Ryanair
hi, back in November, JC said he'd changed my surname from irish to english on my ryanair vouchers above, but I'm trying to book flights now & it's saying my name does not match the lead name on my booking. Can you please advise? I missed out on booking a trip in november.
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Hi Lasra i am sorry to hear of this. Can you please DM me the new vouchers that were sent to you after we changed the name for you? Regards. KD
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