@Ryanair @STN_Airport I had two prams damaged on FR712 from STN-AAR on 22 Dec. Aarhus airport did a baggage report yesterday but said I just need to wait now. Do I need so submit a claim separately? I don’t understand the process. Thanks.
Hi Isabel, please wait until our claims department contact you. Sorry for the inconvenience JC
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Okay. So I don’t submit it separately like stansted airport advised on Twitter? But await news from the Aarhus airport claim and don’t do anything myself? Thanks.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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