Hey @Ryanair, perhaps you can also explain why your call centre staff and managers are claiming they don't need to do anything stated in EU261 because it 'only applied for flights cancelled in September'? You are referring a lot of passengers there and then ignoring it...
Hi louisa, we're very sorry for the inconvenience, please follow this link to advise your passenger rights: http://bit.ly/2fhIFEB and a claim form if you wish: https://eu261claims.ryanair.com/ JC
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