@Ryanair do you honestly think that the below letter is an acceptable response to a customers complaint and a CREDIBLE AND VALID claim for out of pocket expenses caused by you through no fault of my own?? How do I speak with a member of your customer service team over the phone?
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Why don't you include contact details on your correspondence? On what planet do you think this is an acceptable response to a customer who has already been massively inconvenienced by you, and now has to fight tooth and nail to get what is rightfully theirs? Can you explain that?pic.twitter.com/hG0Jv72ah6
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Hello. Me again. I’ve called the number on your link, and i got through to Mary on the reservations team. She said she couldn’t help me, and she also said your customer service team do not have a contact number.
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Why did you direct me to a department that clearly can’t help me? Are you not happy that you’ve wasted enough of my time already, now I wasted another 27 mins because you directed me to someone who can’t help me. HOW DO I SPEAK, OVER THE PHONE TO YOUR CUSTOMER SERVICE TEAM???
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