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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Jaco Lumbreras‏ @jacoboplu 16 Dec 2017

      @Ryanair I've been trying to cancel my flight for 2 days cause I made a mistake booking it. My 24hr grace period already expired because of the delay. I can't get through to your customer service or chat, emails get deflected. This has become a nightmare.

      1 reply 2 retweets 1 like
    2. Ryanair‏Verified account @Ryanair 16 Dec 2017
      Replying to @jacoboplu

      Hi Jacobo, ryanair tickets are non refundable. Thanks MV

      1 reply 0 retweets 0 likes
    3. Jaco Lumbreras‏ @jacoboplu 16 Dec 2017
      Replying to @Ryanair

      My 24 hr grace period when I can cancel the ticket has expired because I've been unable to contact your customer service.

      2 replies 1 retweet 0 likes
      Ryanair‏Verified account @Ryanair 16 Dec 2017
      Replying to @jacoboplu

      during the 24h grace period you can make changes but you can't cancel the ticket. Thanks MV

      11:22 PM - 16 Dec 2017
      2 replies 0 retweets 0 likes
        1. New conversation
        2. Jaco Lumbreras‏ @jacoboplu 16 Dec 2017
          Replying to @Ryanair

          I would have made a change instead of canceling it and having to buy a new one but I couldn't cause I could not get though to your customer service.

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 16 Dec 2017
          Replying to @jacoboplu

          you could also make changes online via manage my booking. Thanks MV

          1 reply 0 retweets 0 likes
        4. Show replies
        1. Jaco Lumbreras‏ @jacoboplu 16 Dec 2017
          Replying to @Ryanair

          The only thing I did was write the wrong name and that meant having to buy a new ticket.

          0 replies 0 retweets 0 likes
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