We’ve been sat at Birmingham Airport for over two hours now due to incomplete de-icing and missing paperwork. Pilot refuelling-we’ve been here so long! Where’s the
&
@Ryanair?
Hi Laura, we're very sorry for the inconvenience, please follow this link to advise your passenger rights: http://bit.ly/2fhIFEB and a claim form if you wish: https://eu261claims.ryanair.com/ JC
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Thank you, the staff did their best- it was just tough not knowing what was going on!
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