It's all very well sending round the passenger rights to people, but if, when it comes to settling a claim, you refuse to pay out despite the passenger doing exactly what they are told they are within their rights to claim for, what's the point?
HI Johnny, we're very sorry for the inconvenience, please follow this link to advise your passenger rights: http://bit.ly/2fhIFEB and a claim form if you wish: https://eu261claims.ryanair.com/ JC
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My claim was rejected, despite being told to book alternate flights, accom etc. so it just looks like a fight is ahead
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