@Ryanair The way your customer service has treated my claim is disgraceful. Claim number is Q1TE2H. The response I got on Nov 21 from your representatives said I should allow 14-28 days and that I would receive a response the following week. It has now been 58 days. Explanation?
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Replying to @roisinsweeney90
Can you advise when the last correspondence you received was? JH
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Replying to @Ryanair
Last official correspondence was on the 10th Oct when I received the unsatisfactory compensation offer. I responded via email to complain on the 10th Oct and made another complaint using the form on 24th Oct. No response since.
1 reply 1 retweet 1 like
Replying to @roisinsweeney90
Please see here for assistance in regards to this:https://secure.livechatinc.com/licence/5665411/open_chat.cgi?groups=70 … JH
5:59 AM - 7 Dec 2017
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