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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @FionaMorgan10

      Hi Fiona, you deleted the tweets...

      1 reply 0 retweets 0 likes
    2. Fiona Morgan‏ @FionaMorgan10 16 Nov 2017
      Replying to @Ryanair

      Fiona Morgan Retweeted Fiona Morgan

      https://twitter.com/FionaMorgan10/status/928644825259429888 …

      Fiona Morgan added,

      Fiona Morgan @FionaMorgan10
      Replying to @Ryanair
      29th Sept was the last official correspondence pic.twitter.com/lV6l8miA1y
      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @FionaMorgan10

      Hi Fiona, your claim was sent for payment on Monday, you should receive it soon. JC

      1 reply 0 retweets 0 likes
    4. Fiona Morgan‏ @FionaMorgan10 16 Nov 2017
      Replying to @Ryanair

      Great, I assume you mean the money was transferred into my bank account Monday? Its now Thursday, when should I expect to see it in my bank account?

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @FionaMorgan10

      Hi Fiona, it was sent for payment on Monday, so probably the transfer was made on Tuesday or Wednesday, and from then 3 to 5 days to receive it. JC

      2 replies 0 retweets 0 likes
    6. Fiona Morgan‏ @FionaMorgan10 5 Dec 2017
      Replying to @Ryanair

      I still haven't received payment, can you please tell me whats going on?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 5 Dec 2017
      Replying to @FionaMorgan10

      Hi Fiona, I can see you spoke with one of our customer service agents, and they saw that the form of payment is a check, we have reports of check taking up to a month to arrive. We're very sorry for the inconvenience. JC

      1 reply 0 retweets 0 likes
    8. Fiona Morgan‏ @FionaMorgan10 5 Dec 2017
      Replying to @Ryanair

      I also spoke to your online chat and they assured me it was a bank transfer and that letter was sent in error. I am confused and I need clarity on this matter. as you can see i have received so much conflicting information

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 5 Dec 2017
      Replying to @FionaMorgan10

      HI Fiona, I will contact our claims department to be sure, as soon as I know something i will let you know. JC

      1 reply 0 retweets 0 likes
    10. Fiona Morgan‏ @FionaMorgan10 6 Dec 2017
      Replying to @Ryanair

      Thanks, any updates?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 6 Dec 2017
      Replying to @FionaMorgan10

      Hi, was the last correspondence you received form our customer service department in relation to a cheque being sent out? Have you been in contact with the call center/live since? Thanks AR

      7:45 AM - 6 Dec 2017
      2 replies 0 retweets 0 likes
        1. Fiona Morgan‏ @FionaMorgan10 6 Dec 2017
          Replying to @Ryanair

          The last contact was on the live chat (01/12/17) in which they said that no cheque was issued, I have the full transcript. I have received so much conflicting information I just want to know what is happening

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Fiona Morgan‏ @FionaMorgan10 7 Dec 2017
          Replying to @Ryanair

          Any update ?

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 7 Dec 2017
          Replying to @FionaMorgan10

          Hi Fiona, please see here for assistance:https://secure.livechatinc.com/licence/5665411/open_chat.cgi?groups=70 … JH

          1 reply 0 retweets 0 likes
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