@Ryanair I am on chat with your support and they must be kidding me, transferring from one to another agent and never reply to my simple question !!! Can you please assist before I lose all my patience ? I've got amazing screenshots of the "conv" if you need.
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Replying to @Ryanair
Hello, thanks for your fast answer ! The issue is regarding flights cancellation and flights changing.
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Replying to @Ryanair
1- I would like to know how your support can allow agents to read requests and just ignore it, cause it's the 3rd one here on chat, still no answer. 2- I would like to cancel a booking that someone made less than 2 hours ago with my card. Thanks for your time.
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Replying to @Ophee_17
Hi Ophélie, unfortunately you cannot cancel a booking after it is confirmed, but if you wish to change it then you can do this for the fare difference only within the first 24hrs of booking. JH
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Replying to @Ryanair
Amazing that's what I am trying to do but YOUR CHAT SUPPORT IS IGNORING ME. I have been waiting 30 minutes in chat now without any message from your team.
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Replying to @Ophee_17
Have you tried just via the chat service or also via the call centre? JH
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Please DM us for further assistance. JH
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