(Cont) heard nothing still. Every time I’ve used the online chat service a customer advisor has just told me the claim is being processed.
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Replying to @beccamyerscough
Have you got a booking reference we can check? JH
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Replying to @beccamyerscough
Hi Becca, we will look into this for you. JH
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Replying to @beccamyerscough
No problem, thanks for getting in touch. JH
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Replying to @Ryanair
Hi Ryanair. Still no update on this? Please could you advise as this customer service is appalling!
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Replying to @beccamyerscough
Hi, your claim is processing. We will contact you when it is finished. DL
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Replying to @beccamyerscough @Ryanair
Hi. I’ve still not heard back on this and that is unacceptable. Please advise ASAP.
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Replying to @beccamyerscough
HI Becca, please DM us for assistance. JH
5:49 AM - 5 Dec 2017
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