Hi Fiona, can you advise when you submitted your claim? JH
Hi Fiona, I can see you spoke with one of our customer service agents, and they saw that the form of payment is a check, we have reports of check taking up to a month to arrive. We're very sorry for the inconvenience. JC
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I also spoke to your online chat and they assured me it was a bank transfer and that letter was sent in error. I am confused and I need clarity on this matter. as you can see i have received so much conflicting information
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HI Fiona, I will contact our claims department to be sure, as soon as I know something i will let you know. JC
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