Thank you so much @Ryanair for delaying our flight for an hour and now leaving us stranded in Stansted. Can't afford a taxi home. Fantastic.
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Hello? Can I please have a complaints number/email since this has been completely ignored and you have no regard for your customers in the slightest? Also, I would like your full name too for lack of customer service.
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Replying to @emmieehw @emmieeharrison
Hi, your tweet was made after our service is closed for the day. The social media team does not have flight delay information and cannot assist with them. You can submit a complaint here https://contactform.ryanair.com/ . DL
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Replying to @Ryanair
Hi DL, but you came in at 7am this morning according to your bio. It wasn't picked up then? Not asked how I got home? Name please. Cheers.
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And what a surprise. You've not even apologised once!
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Replying to @emmieehw @emmieeharrison
Hi, you can submit a complaint through the above link. We unfortunately cannot handle airport delays here. DL
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Replying to @Ryanair
And you can't handle a simple apology for dreadful customer service, apparently. I will be reporting your initials for being entirely unhelpful and rude. Have a great day.
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Hi, we're sorry for the inconvenience. JC
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