@Ryanair STILL no compensation received for our flight 3/9/17 delayed 13 hours Oslo to Manchester FR3227. EC Regulation 261/2004 states we are entitled to €250 per passenger (2 of us). RyanAir helpline cuts out, multiple emails ignored and your online chat doesn’t load. Furious.
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Replying to @collinson_jane
Hi Mary, can you provide us with your booking reference in relation to the flight? Thanks AR
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Replying to @collinson_jane
Hi Mary, when was the last correspondence you received from us regarding your claim? Cheers AR
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Replying to @collinson_jane
Hi, I will contact the agent dealing with the case and ask them to make immediate contact. We apologize for the delay and any inconvenience caused. AR
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Replying to @Ryanair
Was told I would hear “immediate contact” regarding delayed compensation, still heard nothing. Please update me ASAP this is infuriating.
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Replying to @Ryanair
I was told this over 2 days ago. Please contact me now.
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Hi Mary-Jane, I have escalated your claim to head-office, you should receive an email soon! JC
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