@Ryanair I get a response today about my booking UUIPKT saying I'm not entitled to a reimbursement for the difference I had to pay for another flight when mine was cancelled? It cost me over £100 more to rebook my flight and you won't pay the difference? How is this fair?
HI, unfortunately you need to call us and ask to be rebooked before doing it yourself. If you did not follow that procedure we cannot offer a refund. DL
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This information was not available. I was told I was entitled to a reimbursement
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Hi, I apologise that you were told that. But they may have assumed you followed the procedure. DL
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