@Ryanair reach a new low. Holding on to a dead passengers money for 6 months. New customer service low but the client can’t complain can he? Sick of being fobbed off, I have spent hours online chatting & holding. Disgusting
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Back when we submitted all of the info you asked for. I have then chased 3 times being told that’s its being escalated & they would get the money soon, nothing!
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Hi, I am sorry to hear about this frustrating experience. Can you please DM me your booking reference and email and I'll look at this for you. DL
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