@Ryanair , your customer service is a shambles, like it seems a lot of other people, I am trying to get my eu261 sorted , I submitted on 12/10. Your online help /chat are next to useless , and give you different responses dependent on who u get through to
HI Daniel, apologies for the delay in reply, can you advise what our reservations dept have told you? JH
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So sometimes we start by they don't know what I'm going on about , eventually I'm told it's being looked at and I will hear shortly
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If you have been advised this is being investigated then please contact the reservations dept for further updates. JH
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