@Ryanair I’ve currently spent a total of £31 on the phone trying to get my EU 261 compensation that I’ve been waiting for over 2 months. What are you going to do about this? Your online chat people are useless and don’t help, no reply from email.
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Replying to @marieeconroy
Hi, have you gotten a closing email in regards to your claim? DL
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Replying to @Ryanair
Been told the money should be in my account in 10 days, but only as a result of a 16 minute phone call yesterday, which is additional to the £31 already spent.
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Replying to @marieeconroy
Hi, there is no need to call regarding claims that are processing as they cannot be sped up. If the claim is closed the money will be in your account shortly. DL
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Replying to @Ryanair
My claim took 3 months and I’ve only got this bank transfer as a result of chasing a cheque that was never delivered so the above is completely untrue.
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Replying to @marieeconroy
HI, there has been a delay with claims. But all will be processed. DL
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Replying to @Ryanair
And what about my £31 from phoning your helpline to try and sort out my cheque that never arrived?
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Hi, we cannot refund the cost of calls that you made. If a cheque is lost you need to report and and ask for another or for a bank transfer. DL
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