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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Richie Martin‏ @Armin_Tanzarian 14 Nov 2017

      @Ryanair Can you tell me what's happening with my claim: Ref: 1895058. You asked for additional info but I don't know what you want as I never got the original email and you haven't replied to my request to resend it?

      5 replies 0 retweets 0 likes
      Show this thread
    2. Richie Martin‏ @Armin_Tanzarian 18 Nov 2017

      @Ryanair Can you tell me what's happening with my claim: Ref: 1895058. You say you have contacted the agent a couple of times but I still have nothing! Can you tell me what info I need to supply please??? Rich

      2 replies 0 retweets 0 likes
      Show this thread
    3. Richie Martin‏ @Armin_Tanzarian 19 Nov 2017

      This is what I keep telling you guys, I havent received the email so haven't a clue what the additional info required is. I keep being told that the email will be resent but nothing happens. I'm still waiting so can you tell me what is needed and I give you the info? Rich

      3 replies 0 retweets 0 likes
      Show this thread
    4. Ryanair‏Verified account @Ryanair 19 Nov 2017
      Replying to @Armin_Tanzarian

      Please contact our reservations dept via this link for assistance: http://tinyurl.com/zpp8czp  JH

      1 reply 0 retweets 0 likes
    5. Richie Martin‏ @Armin_Tanzarian 21 Nov 2017
      Replying to @Ryanair

      Hi can you please check the link. As I keep explaining that link directs to live chat and not a phone number I can use??? Can you DM me a contact number to call? Rich

      2 replies 0 retweets 0 likes
    6. Richie Martin‏ @Armin_Tanzarian 28 Nov 2017
      Replying to @Armin_Tanzarian @Ryanair

      Thanks, I have spoken to them and they are no help. They even suggested that I start all over again as apparently they cant contact the dept thats asking for the add info on my claim! This is got to be a joke right???

      2 replies 1 retweet 1 like
      Ryanair‏Verified account @Ryanair 28 Nov 2017
      Replying to @Armin_Tanzarian

      Hi, you can upload extra info here https://tinyurl.com/ozjnfxr 

      3:12 AM - 28 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Richie Martin‏ @Armin_Tanzarian 28 Nov 2017
          Replying to @Ryanair

          Hi, thanks for that but I still don't know what the extra info is that they need? Could you let me know please and I'll add it! Thanks for your assistance in this, Rich

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 28 Nov 2017
          Replying to @Armin_Tanzarian

          HI Richie, please contact our reservations dept for this issue via this link: http://tinyurl.com/zpp8czp  JH

          0 replies 0 retweets 0 likes
        4. End of conversation

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