Hi Rachel, maybe we can help you? JC
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Replying to @Ryanair
Booked some tickets to go to Dublin but my dad can't make it due to appointments, I wanted to rearrange for later in the year but it's too expensive to change our details over (cheaper to buy new tickets) and I was wondering if I could get a refund on the tickets I had bought.
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Replying to @The_Inness
Hi, we cannot refund booking except in the cases of death or illness. Apologies. DL
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Replying to @Ryanair
Can change the flights without having to pay for the additional charge? It seems a bit unfair to have to pay an additional £100 to change dates. Same people are going from and to the same place.
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Replying to @The_Inness
Hi, apologies but we cannot change the flight change fee. DL
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Replying to @Ryanair
Ok - can you meet me half way and refund my dads ticket at least because he can't go because of a hospital appointment that can't be rearranged
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Replying to @The_Inness
HI Rachael, please submit a claim via this link:https://contactform.ryanair.com/?cr=0-2&lg=en&id=3 … for this issue. JH
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Replying to @Ryanair
Tried this earlier on and it does not work that is why I came to twitter and ask for a email address. So once more, please can I have an email address / contact details of someone who can deal with this. Why is this so difficult??
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Replying to @The_Inness
Please follow this link to speak to our reservations dept: http://tinyurl.com/zpp8czp JH
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Replying to @Ryanair
That's the link to live service chat? Isn't that the same service as yourself?
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HI Rachael, this is not the same department. JH
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Replying to @Ryanair
Ok I've gone through a third party company because I feel like I'm getting the run around with no help
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