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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Kyle‏ @Kyle_NI 27 Nov 2017

      @Ryanair you keep spamming me with offers for travel insurance, but you haven't sent me the documents for the travel insurance i paid for 6 months ago. Its a scam, right. i'm not actually insured, am i?

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 27 Nov 2017
      Replying to @Kyle_NI

      Hi, if you paid for insurance you are insured. DL

      1 reply 0 retweets 0 likes
    3. Kyle‏ @Kyle_NI 27 Nov 2017
      Replying to @Ryanair

      Then why don't I have any documents? Phone Ryanair, told to call a company in Spain. Call company in Spain, they laugh at me - "You bought through Ryanair?!". No documents, no help. Stolen luggage, can't claim as have no documents. It's a scam

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 27 Nov 2017
      Replying to @Kyle_NI

      Hi, what company did you call? Have you contacted us herehttp://tinyurl.com/j66pajx 

      1 reply 0 retweets 0 likes
    5. Kyle‏ @Kyle_NI 27 Nov 2017
      Replying to @Ryanair

      Yes, contacted there. After being given the brush off I was eventually told to phone the company in Spain. I don't have their name to hand. I paid Ryanair, why can't they provide me with insurance documents?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 27 Nov 2017
      Replying to @Kyle_NI

      Hi, please try and use live chat instead http://tinyurl.com/zpp8czp  DL

      5:20 AM - 27 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Kyle‏ @Kyle_NI 27 Nov 2017
          Replying to @Ryanair

          Tried that too. I have been trying everything for months. Just go round and round in circles between Ryanair and the company in Spain. Total scam. I am certain I'm not insured

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 27 Nov 2017
          Replying to @Kyle_NI

          HI, if you bought the insurance you are insured. Please ask live chat for what you need. DL

          1 reply 0 retweets 0 likes
        4. Show replies

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