@Ryanair I submitted a reimbursement form on Oct 16th - you replied on Nov 15th saying it was received and forwarded to head office. You email me today and say you've received it (again) and will get back to me within 28 days? What the hell is going on?
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Replying to @Caro__Iine
Hi, the update email may have been a mistake. Someone is looking at the claim for you. DL
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Replying to @Ryanair
How can someone look at the claim when you haven’t even asked me for the claim number?
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Replying to @Caro__Iine
Hi, the social media team doesn't use claim numbers as we don't handle claims. I used your booking reference number and checked. DL
1 reply 0 retweets 0 likes -
Replying to @Ryanair
I also haven’t given you my booking ref. I gave it to someone ages ago but didn’t hear anything useful back.
1 reply 0 retweets 0 likes
Replying to @Caro__Iine
Hi Caroline, its UUIPKT. I have checked this for you and it is being worked on. DL
4:28 AM - 27 Nov 2017
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