@Ryanair I submitted a reimbursement form on Oct 16th - you replied on Nov 15th saying it was received and forwarded to head office. You email me today and say you've received it (again) and will get back to me within 28 days? What the hell is going on?
Hi, the update email may have been a mistake. Someone is looking at the claim for you. DL
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How can someone look at the claim when you haven’t even asked me for the claim number?
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Hi, the social media team doesn't use claim numbers as we don't handle claims. I used your booking reference number and checked. DL
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