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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. row edwards‏ @beatnikcablecar 17 Nov 2017
      Replying to @Ryanair

      G1YCSK

      2 replies 0 retweets 0 likes
    2. row edwards‏ @beatnikcablecar 20 Nov 2017
      Replying to @beatnikcablecar @Ryanair

      It’s SIXTY TWO days since I submitted an EU261 claim with @Ryanair and I’m still having to chase it up

      2 replies 1 retweet 0 likes
    3. row edwards‏ @beatnikcablecar 21 Nov 2017
      Replying to @beatnikcablecar @Ryanair

      @Ryanair SIXTY THREE days since EU261 claim. Can someone pick up this thread and move it along please

      1 reply 1 retweet 0 likes
    4. row edwards‏ @beatnikcablecar 23 Nov 2017
      Replying to @beatnikcablecar @Ryanair

      @Ryanair Hi can someone please pick up this thread and cast any light on the fact it is now SIXTY FIVE days since I submitted my EU261 claim

      2 replies 1 retweet 1 like
    5. Ryanair‏Verified account @Ryanair 23 Nov 2017
      Replying to @beatnikcablecar

      Hi, this has been escalated for you. Apologies for the delay. Dl

      1 reply 0 retweets 0 likes
    6. row edwards‏ @beatnikcablecar 23 Nov 2017
      Replying to @Ryanair

      Thanks- any ideas how much longer it’s gonna take to get sorted?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 23 Nov 2017
      Replying to @beatnikcablecar

      I unfortunately do not. But they will contact you as soon as possible. DL

      1 reply 0 retweets 0 likes
    8. row edwards‏ @beatnikcablecar 23 Nov 2017
      Replying to @Ryanair

      Ok that’s a shame seeing as your website AND the law states these claims should be dealt with within 28 days. NB it’s day sixty five 😴😴😴

      1 reply 1 retweet 1 like
    9. Ryanair‏Verified account @Ryanair 24 Nov 2017
      Replying to @beatnikcablecar

      Hi, we're very sorry for the inconvenience, could you advise us what was the last correspondence you received from us? JC

      1 reply 0 retweets 0 likes
    10. row edwards‏ @beatnikcablecar 24 Nov 2017
      Replying to @Ryanair

      Hi, I received an email late last night from customer services saying that a cheque will be generated in the next 10 working days. 🤞🏻🤞🏻

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 24 Nov 2017
      Replying to @beatnikcablecar

      Great! JC

      2:58 AM - 24 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. row edwards‏ @beatnikcablecar 8 Dec 2017
          Replying to @Ryanair

          Hi @Ryanair Guess what?! Still no cheque in the post. Here are your stats: 80 DAYS since claim was submitted. 15 DAYS since I received an email saying I’d get a cheque in 10 working days. Bad form @Ryanair really really bad form.

          1 reply 1 retweet 1 like
        3. Ryanair‏Verified account @Ryanair 8 Dec 2017
          Replying to @beatnikcablecar

          Please see here for assistance: http://tinyurl.com/zpp8czp  JH

          2 replies 0 retweets 0 likes
        4. Show replies

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