Hi Mark, the answer to your question is yes. However, it does not affect the outcome of your claim. If you are unhappy the response to your claim you will need to follow as instructed and submit another claim. DL
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Hi, you are speaking to a different person than before. Again please submit another claim. If you do not follow the correct procedures nothing can be done. No one lied to you, and the question is unrelated to your claim. DL
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