total customer service fail @ryanair please contact me asap to finally resolve my case! 2nd time that your live chat service agent ended the chat abruptly and did not help me in any way! Still waiting for my money. This has been going on for months now #unhappycustomer #ryanair
Hi Oliver, how can I help. Have you had a issue with your claim? DL
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YES! Been waiting for the compensation of my claim for weeks, now I get a link to submit my bank info but I cannot login bc it says my flight reservation nr is incorrect. Not true! Then I chat with agent and he doesnt help me in any way. Like that for months now
@JohnTaggart90 -
Hey!
Did you know your flight delay could earn you as much as £540 in compensation?
Your tweets suggest that you might qualify under EU regulations. Contact @FlightClaimsGB team today for a free case assessment. http://claimnow.org/LXz
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your customer service agent in the chat just told me to use the link. A link that I ALREADY have! The problem is I cannot log in! Then he just ended the chat!
@Flight_Refunds When do I get my compensation? How do you react to this agents that clearly did not help me! -
Hi Oliver we can take a look and escalate this - head to http://flightrefunds.org.uk and stick your flight details in and we'll take a look
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6 weeks ago you promised I would receive the €250 compensation within 10 days, didnt happen so I contacted customer care. Didnt get help (I have transcrip of chat to prove), now I receive email to give you my bank info so I get money but cannot log in Again no help from cc agent
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Hi, please submit your details here as a Complaint-Other. https://contactform.ryanair.com/
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