Hi, please call us herehttp://tinyurl.com/j66pajx
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Replying to @Ryanair
I have called probably 15-20 times in the last 6 weeks. Have always been told there is nothing can be done over the phone. What now?
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Replying to @JohnTaggart90
Please wait for our email when the claim is finished. DL
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Replying to @Ryanair
The claim is finished! You emailed me saying that I have compensation! I just need to get the money by providing you with my bank details but you won't let me give them to you!
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Replying to @JohnTaggart90
Can you confirm the error message on the tracker. DL
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Replying to @Ryanair
"Your flight reservation number is invalid, please check the reservation number you have entered" DUI8PD is 100% my reservation number and Ryanair have used it in their emails and agents on the phone have confirmed that this is correct.
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Replying to @Ryanair
One agent said I should delete history+cookies+restart. Didn't work. I was told to try different browers. Didn't work. I was told this reservation number didn't exist. I was told 15 minutes later by a diff agent that the number does exist. Why won't you just take my bank details?
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Replying to @JohnTaggart90
I cannot take bank details. You will need to call and ask for a managerhttp://tinyurl.com/j66pajx
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Replying to @Ryanair
I mean Ryanair generally. Can you please answer me one final thing: Ryanair already has my bank details and you refunded me (incorrectly) a few weeks ago to my bank AND then reversed it and took the money back. Surely you already have my details?
1 reply 1 retweet 1 like
Hi, the details required for this kind of transfer are different. We never save bank details when you pay on the site. We instead reverse the payment when we do a refund. DL
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