@Ryanair have you just stopped responding to compensation complaints regarding your mass cancellations? I have emailed 3 times over the past 3 months and have still have no response. Awful customer service
Hi, we do not use email to communicate. You need to call or use live chat. DL
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I have filled out the complaints form, as directed by your chat team, and was promised, again by your live chat team, that I would receive a response within 28days.
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There has been a delay. Apologies. You will be contacted shortly. DL
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If you do not use email to communicate, how do you plan to respond to the completed complaints form? Do you expect us to call for a follow up rather than you respond?
Thanks. Twitter will use this to make your timeline better. UndoUndo
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