Still awaiting a reply from my complaint sent to @Ryanair weeks ago?!... 
Hi, can you please clarify what you mean by that? It is being processed as per usual, although it has been delay. Which we apologise for. DL
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Having had no correspondence ( reply) from my initial complaint about a 10 hour delay you are now saying it is being processed the enquiry or the claim?? When you are responding to me are you referring to my actual complaint or are you just giving me a standard answer? Thanks
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All complaints and claims are processed. To check the exact progress of yours please use the tracker https://tinyurl.com/ozjnfxr
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