@ryanair What happened to your commitment to refunding for cancelled flights? You have neither refunded me nor responded to my claim or subsequent emails? #poorservice
Hi Mark, we can see on your booking, you were re-booked on an alternative flight with us which you boarded, therefore we cannot refund any flight. Did you receive an email on the 02/10/2017 from our customer service department? Thanks AR
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Yes, but what about my associated expenses? The email on 2/10 says you are reviewing the claim. Nothing since!
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Hi, did you also receive a response on the 13/102017 with the most recent response form the customer service team? AR
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