Hi MArie, we're very sorry for the inconvenience, we received all your bank details the 06Nov, please allow a couple more working days to receive the transfer. JC
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Replying to @Ryanair
Still no payment received and your phone team couldn’t see if my bank details were there?! What is going on. I NEED this money now. It’s been nearly 3 months.
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Replying to @marieeconroy
Hi Marie, did you book your flights through an agency? JC
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Replying to @Ryanair
No. I’m talking about EU 261 compensation 1724351/GZVP3U
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Replying to @marieeconroy
Hi MArie, could you advise us when was the last correspondence you recieved from us? JC
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Replying to @Ryanair
02/11 I received the email with the complaint tracker link. Entered bank details that day
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Replying to @marieeconroy
Then your claim will be processed shortly. Apologies for the delay. DL
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Replying to @Ryanair
But why is it taking so long? I was told by your colleague last week I should have it today
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Replying to @marieeconroy
Hi Marie, we've received quite some requests these weeks, we're working as fast as we can, please allow a couple more working days. Sorry JC
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Replying to @Ryanair
It’s been another 2 days and I’ve heard nothing. I know you will say: “Please wait a few more days.” How can I directly get in touch with the relevant department about this?
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Hi, please call here http://tinyurl.com/j66pajx DL
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