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welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

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    1. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @Ryanair @deedfamily @UK_CAA

      Yes. Booking ref 127T7U. First compensation paid 10th October for 1 flight. We are waiting for the compensation for the /nd flight on the same booking reference. Ref: 1755866

      1 reply 1 retweet 0 likes
    2. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @spry_glenda @deedfamily @UK_CAA

      Hi Glenda, is this the right booking reference? We can't locate your booking. JC

      1 reply 0 retweets 0 likes
    3. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @Ryanair @deedfamily @UK_CAA

      Booking reference I27T7U. The reference for the first compensation was 1755866

      1 reply 1 retweet 0 likes
    4. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @spry_glenda @deedfamily @UK_CAA

      Hi Glenda, thsi compensation claim was also payed the 03Nov to the credit card used for the booking... JC

      2 replies 0 retweets 0 likes
    5. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @Ryanair @deedfamily @UK_CAA

      I have just contacted my credit card. There is no credit and I have received no email from Ryanair advising this. Please tell me the transaction number and amount credited to my credit card

      2 replies 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @spry_glenda @deedfamily @UK_CAA

      2/2... please contact our customer service via: http://tinyurl.com/zpp8czp  or http://tinyurl.com/j66pajx  for more info. Sorry JC

      1 reply 0 retweets 0 likes
    7. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @Ryanair @deedfamily @UK_CAA

      I have just done this! They said it isn’t paid

      1 reply 0 retweets 0 likes
    8. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @spry_glenda @deedfamily @UK_CAA

      Hi Glenda, I'm sorry for the misunderstanding, have they escalated your claims? JC

      1 reply 0 retweets 0 likes
    9. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @Ryanair @deedfamily @UK_CAA

      No they are useless! Just told me to fill in a complaint form which I have done weeks ago! They said it hadn’t been paid so one of you are giving incorrect information

      1 reply 0 retweets 0 likes
    10. Glenda‏ @spry_glenda 21 Nov 2017
      Replying to @spry_glenda @Ryanair and

      Mohammad on live chat said I have to speak to the Twitter team! Can someone please help us 🙏🏼

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @spry_glenda @deedfamily @UK_CAA

      Hi Glenda, I have escalated your two claims, hope you receive a response soon. Probably in one or two weeks. Sorry again JC

      10:30 AM - 21 Nov 2017
      3 replies 0 retweets 0 likes
        1. New conversation
        2. Glenda‏ @spry_glenda 21 Nov 2017
          Replying to @Ryanair @deedfamily @UK_CAA

          1 or 2 weeks!!! ?? That isn’t soon in my world. If you think by delaying we will go away you are very much mistaken

          1 reply 0 retweets 1 like
        3. Glenda‏ @spry_glenda 5 Dec 2017
          Replying to @spry_glenda @Ryanair and

          The 1 or 2 weeks are up ! Still no compensation received

          1 reply 0 retweets 0 likes
        4. Show replies
        1. Glenda‏ @spry_glenda 12 Jan 2018
          Replying to @Ryanair @deedfamily @UK_CAA

          1 or 2 weeks? It’s now 7! Still nothing 😠

          0 replies 0 retweets 1 like
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