Hi Carol, the EU261 was payed back to the credit card of the reservation 03Nov, could you please check? JC
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It is my credit card and I have just checked the account and there is NO credit from Ryanair. I have not received notification of a credit either
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Hi Glenda, did you book through an agency? JC
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No I booked online
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Through our website? JC
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Yes. Booking ref 127T7U. First compensation paid 10th October for 1 flight. We are waiting for the compensation for the /nd flight on the same booking reference. Ref: 1755866
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Hi Glenda, is this the right booking reference? We can't locate your booking. JC
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Booking reference I27T7U. The reference for the first compensation was 1755866
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Hi Glenda, thsi compensation claim was also payed the 03Nov to the credit card used for the booking... JC
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I have just contacted my credit card. There is no credit and I have received no email from Ryanair advising this. Please tell me the transaction number and amount credited to my credit card
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Hi Glenda, we're very sorry but form the social media team we don't have access to the transaction number and the amount, just to the state of the claim...1/2
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